Shipping policy

Shipping Policy

At OPIYANE (accessible at opiyane.shop), we offer Free Standard Tracked Shipping on all handcrafted and premium leather footwear orders to the United States, Canada, the United Kingdom, France, and Germany.

Order Handling & Processing Time
* Handling Time: 1 to 3 business days (Monday – Friday). Every pair of leather shoes undergoes thorough quality inspection and packaging before dispatch.
* Orders received over weekends or national holidays are dispatched on the next business day.

Estimated Transit & Delivery Windows
* United States: 5 – 8 business days
* Canada: 6 – 10 business days
* United Kingdom: 5 – 9 business days
* France: 5 – 9 business days
* Germany: 5 – 9 business days

All delivery windows are calculated from the carrier dispatch date. Unforeseen weather disruptions or customs processing may occasionally lead to minor delays.

Shipment Tracking
Once your package leaves our fulfillment facility, you will receive an automatic dispatch notification containing your courier tracking number. Please allow 24 to 48 hours for transit updates to reflect online.

Damaged, Defective, or Missing Deliveries
Please examine your leather footwear immediately upon delivery. If your shipment arrives damaged or fails to reach you within the expected transit window, email our customer desk within 48 hours of expected delivery.

Contact Information:
* Store Name: OPIYANE
* Website: opiyane.shop
* Address: 127 N Higgins Ave Ste 307D 3233, Missoula, MT 59802, United States
* Customer Email: contact@opiyane.shop
* Phone: +1 864 768 5194